SHIPPING & DELIVERY
GENERAL SHIPPING INFO
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Orders are processed Monday - Friday, excluding federal holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account:
TRACK YOUR ORDER:
1. Track your parcel at tracking.my
2. If you don't see your shipment status, your order is still processing! -
Orders will be shipped out using J&T . The tracking number will be sent to the registered email .
- We will process the order within 48 hours once payment is done.
- Delivery charge for West Malaysia is RM6 (until 4kg) and RM15 (first 1kg) for East Malaysia.
- Every additional weight (kg) is RM1 for West Malaysia and RM5 for East Malaysia.
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Once the order is being processed and shipped out , it will usually take 2-3 Working Days for the item to Arrive for Peninsula Malaysia address , 3-4 Working days for Sabah and Sarawak.
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We are not responsible for delivery delays due to severe weather, natural disasters, or strikes. Shipping is subject to change due to holiday schedules; some of our carriers may experience delays during the holiday season.
- We are not responsible for lost or stolen packages.
Contact us if you have any questions.
Email : anakkucustomerservice@gmail.com
Contact no : 019-2867266