SHIPPING & DELIVERY

GENERAL SHIPPING INFO

Orders are processed Monday - Friday, excluding federal holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account:

TRACK YOUR ORDER:
1. Track your parcel at tracking.my
2. If you don't see your shipment status, your order is still processing!
Orders will be shipped out using J&T . The tracking number will be sent to the registered email .
We will process the order within 48 hours once payment is done.
Delivery charge for West Malaysia is RM6 (until 4kg) and RM15 (first 1kg) for East Malaysia.
Every additional weight (kg) is RM1 for West Malaysia and RM5 for East Malaysia.
Once the order is being processed and shipped out , it will usually take 2-3 Working Days for the item to Arrive for Peninsula Malaysia address , 3-4 Working days for Sabah and Sarawak.
We are not responsible for delivery delays due to severe weather, natural disasters, or strikes. Shipping is subject to change due to holiday schedules; some of our carriers may experience delays during the holiday season.
We are not responsible for lost or stolen packages.

Email : anakkucustomerservice@gmail.com

Contact no : 019-2867266